This form is for general feedback about your experience with the Urban Pune website, suggestions for new features, and for reporting non-urgent technical bugs or issues you have encountered.
Yes, absolutely. Please be as detailed as possible in the feedback box. Include the page you were on, what you were trying to do, and the exact error message you saw. This helps our technical team resolve the issue faster.
For issues with specific listings (e.g., incorrect rent, fake photos, unresponsive owner), please send an email directly to our support team at support@urbanpune.in with the subject line "Report Listing Issue" and include the link to the property. This form is not the fastest way to handle listing reports.
No. This form is for feedback and non-urgent issues. While we review all submissions, it is not monitored 24/7. For urgent matters, please contact us via phone or our dedicated support email.
Your feedback is sent directly to the relevant team (e.g., technical, product, or management). We use this information to identify areas for improvement and to plan future updates for Urban Pune.
Due to the volume of feedback we receive, we are not able to respond to every submission individually. However, if you report a critical bug or your feedback requires a follow-up, we may contact you using the details provided.
We use your contact information only if we need to follow up on your specific feedback. Your data is handled securely and is subject to our Privacy Policy. We will never share your details with third parties without your consent.
Specific and constructive feedback is the most valuable. For example, instead of saying "The site is slow," it's more helpful to say "The search results page took over 10 seconds to load when I searched for PGs in Hinjewadi." The more detail, the better!
This form is not for business inquiries. For partnerships, advertising, or other business-related matters, please contact our business development team at support@urbanpune.in with a clear subject line.
For sensitive issues related to your account, login problems, or payments, please do not use this public form. Contact our support team directly via email or phone for secure assistance.